RETURNS AND CANCELLATION

For all returns, please send to the aforementioned address marked as "Returns".

Your right to cancel begins the day that the contract is concluded and ends 5 working days after you recieve your goods. Under the Distance Selling Regulations, you must notify Sallies Schoolwear in writing within the aforementioned period. Cancellation is accepted on the day notification is posted, you may wish to send the notification through a recorded delivery service. You can also notify by fax, email, or by personally delivering the notification to our trading premises.

Please be aware that if goods have been personalised or customised to your own specifications or have been specially ordered they cannot be returned under any circumstance.

Goods must be returned unused, unmarked and unwashed. We reserve the right to refuse a refund or exchange if the goods are returned in a condition contrary to the aforementioned stipulations (your statutory rights are not affected). Please return goods in their original packaging. You will have to pay for the return of any goods cancelled and we recommend that a recorded delivery service is used. We cannot be held responsible for any packages lost while in transit to us. Alternatively any returns can be delivered by hand to our trading premise.

We will refund the full amount of goods returned excluding delivery within 30 working days of notification.